ABOUT US

OUR PHILOSOPHY

OUR BELIEF

Having a place to call home has an enormously positive impact on an individual’s quality of life and wellbeing.

OUR MISSION

To provide quality affordable rental housing for people on low to moderate incomes in the Queanbeyan region.

OUR RESPONSIBILITIES

Offering quality affordable rental housing to people on low to moderate incomes within the Queanbeyan region.

Maintaining each property to a good standard; providing an efficient and effective housing management service, and encouraging tenants to take responsibility for and get involved in managing their homes.
Being compassionate and collaborative in identifying and meeting the changing needs of tenants.
Engaging appropriate like-minded stakeholders to work with the Cooperative to achieve positive outcomes for its members.
Maintaining a professional corporate approach to business management and governance.

WHO WE ARE

Karabar Housing Cooperative Ltd is a cooperative registered in New South Wales with the Registry of Cooperatives. It is also a registered Tier 3 Community Housing Provider under the National Regulatory System for Community Housing (NRSCH).

The Cooperative is a registered charity and benevolent public institution with the Australian Charities and Not-for-profits Commission (ACNC), and is endorsed by the Australian Taxation Office as a Deductible Gift Recipient under Item 1, section 30-15 of the Income Tax Assessment Act 1997.

TENANT INFORMATION & SERVICE STANDARDS

Karabar Housing Cooperative is a registered Tier 3 Community Housing Provider under the National Regulatory System for Community Housing (NRSCH).

As part of our commitment to transparency, accountability and quality housing services, we provide public access to information about:

housing eligibility criteria
allocations processes
repairs and maintenance
tenant rights and responsibilities
complaints and feedback mechanisms
service standards

This information is available in our Tenant Handbook below.

Tenant Handbook (PDF)